Recommended Resolution. Reinstall the device driver manually. From Start, search for device manager and select Device Manager from the results. Right-click the device in the list. Select Uninstall from the menu that appears. After the device is uninstalled, choose Action on the menu bar. Select Scan for hardware changes to reinstall the driver. Note You may be prompted to provide the path. Use Device Manager to check if the audio device is disabled, and then install an available driver update. In Windows, search for and open Device Manager. Double-click Sound, video and game controllers. Right-click the audio device, and then select Update Driver. Some devices might use Windows-based drivers if an updated driver is unavailable. Additionally, if the audio device is unknown, a third-party audio device was added with certain required drivers. Go to the device manufacturer support page for options.
-->Find information on known issues and the status of the rollout for Windows 10, version 20H2 and Windows Server, version 20H2. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).
Windows 10, version 20H2 is available for users with devices running Windows 10, versions 1903 and higher who manually seek to “Check for updates” via Windows Update. The recommended servicing status is Semi-Annual Channel. Note We are slowly throttling up availability over the coming weeks to ensure a reliable download experience. As a result, the update may not be offered to you right away. For more details, see How to get the Windows 10 October 2020 Update. |
| Windows 10, version 20H2 is now available Find out how to get the update > | What’s new for IT pros Explore the latest features and servicing innovations in Windows 10, version 20H2 > |
Known issues
Cherry Input Devices Driver
This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.
| Summary | Originating update | Status | Last updated |
|---|---|---|---|
| Some games might fail to open, or you might receive an error You might have issues with some Direct3D games when using in-game overlay feature of Discord. | OS Build 19042.1000 KB4598291 2021-02-02 | Resolved External | 2021-02-08 19:16 PT |
| Errors or issues during or after updating devices with Conexant ISST audio drivers Devices with affected Conexant ISST audio drivers might receive an error or have issues with Windows 10, version 2004. | N/A | Confirmed | 2021-01-22 13:43 PT |
| Errors or issues during or after updating devices with certain Conexant audio drivers Devices with affected Conexant or Synaptics audio drivers might receive a stop error with a blue screen. | N/A | Confirmed | 2021-01-05 17:37 PT |
| Automatic input of Furigana might not work as expected In certain circumstances, the automatic Furigana input/conversion feature may not work as expected in apps. | N/A | Mitigated | 2020-12-10 18:24 PT |
Issue details
February 2021
Some games might fail to open, or you might receive an error | ||
| Status | Originating update | History |
| Resolved External | OS Build 19042.1000 KB4598291 2021-02-02 | Last updated: 2021-02-08, 07:16 PT Opened: 2021-02-08, 06:29 PT |
Microsoft and Discord have found incompatibility issues with some games using Direct3D 12 when the in-game overlay feature of Discord is enabled. When attempting to open affected games you might receive an error, or the game might close silently. Affected platforms:
Workaround: To mitigate this issue, you can turn off the in-game overlay in settings within the Discord app. Resolution: This issue is now resolved in an update to the Discord app. To verify you're on the latest version, right click on the Discord icon in the notification area and select 'Check for updates...'. If there are updates to install, it should install automatically but you might need to select the arrow icon in the upper right corner of the app to install the updated version. There is no update for Windows needed to resolve this issue. | ||
December 2020
Automatic input of Furigana might not work as expected | ||
| Status | Originating update | History |
| Mitigated | N/A | Last updated: 2020-12-10, 06:24 PT Opened: 2020-12-03, 12:29 PT |
When using the Microsoft Japanese Input Method Editor (IME) to enter Kanji characters in an app that automatically allow the input of Furigana characters, you might not get the correct Furigana characters and might need to enter them manually. Note for developers: Affected apps are using the ImmGetCompositionString function. Workaround: To mitigate this issue, please follow the instructions in Revert to a previous version of an IME (Input Method Editor). Affected platforms:
Next steps: We are working on a resolution and will provide an update in an upcoming release. | ||
May 2020
Errors or issues during or after updating devices with Conexant ISST audio drivers | ||
| Status | Originating update | History |
| Confirmed | N/A | Last updated: 2021-01-22, 01:43 PT Opened: 2020-05-27, 12:22 PT |
Synaptics and Microsoft have found incompatibility issues with certain versions of drivers for Conexant ISST audio driver and Windows 10, version 2004 (the Windows 10 May 2020 Update). Windows 10 devices with affected Conexant ISST audio driver might receive an error or experience issues while installing the update or after the device has updated. The affected driver will be named Conexant ISST Audio or Conexant HDAudio Driver under Sound, video and game controllers in Device Manager and have file name uci64a96.dll through uci64a231.dll and a file version of 7.231.3.0 or lower. To safeguard your update experience, we have applied a compatibility hold on Windows 10 devices with affected Conexant or Synaptics audio drivers installed from being offered Windows 10, version 2004 or Windows Server, version 2004 until the driver has been updated. If your organization is using Update Compliance, the safeguard ID is 25178825. Affected platforms:
Workaround: To mitigate the safeguard, you might need to check with your device manufacturer (OEM) to see if an updated driver is available and install it. If updated drivers are not available for your device and you are offered Windows 10, version 2004 or Windows 10, version 20H2, a small number of devices might roll back to the previous version of Windows 10 when attempting to update. If this occurs, you should attempt to update to Windows 10, version 2004 or Windows 10, version 20H2 again. Next steps: Microsoft and Synaptics are working on a resolution and will provide an update in an upcoming release. As of January 14, 2021, we are adjusting this safeguard to allow certain devices with the affected driver to update to Windows 10, version 2004 or Windows 10, version 20H2. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. | ||
Errors or issues during or after updating devices with certain Conexant audio drivers | ||
| Status | Originating update | History |
| Confirmed | N/A | Last updated: 2021-01-05, 05:37 PT Opened: 2020-05-27, 12:20 PT |
Synaptics and Microsoft have found incompatibility issues with certain versions of drivers for Conexant or Synaptics audio devices and Windows 10, version 2004 (the Windows 10 May 2020 Update). Windows 10 devices with affected Conexant or Synaptics audio drivers might receive a stop error with a blue screen during or after updating to Windows 10, version 2004. The affected driver will be named Conexant HDAudio Driver under Sound, video and game controllers in Device Manager and have versions 8.65.47.53, 8.65.56.51, or 8.66.0.0 through 8.66.89.00 for chdrt64.sys or chdrt32.sys. To safeguard your update experience, we have applied a compatibility hold on Windows 10 devices with affected Conexant or Synaptics audio drivers installed from being offered Windows 10, version 2004 or Windows Server, version 2004 until the driver has been updated. If your organization is using Update Compliance, the safeguard IDs are 25702617, 25702660, 25702662, and 25702673. Affected platforms:
Next steps: Microsoft and Synaptics are working on a resolution for safeguard IDs 25702617 and 25702660, and will provide an update in an upcoming release. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Resolution: This issue was resolved for safeguard IDs 25702662 and 25702673. The safeguard hold has been removed for these safeguard IDs as of December 11, 2020. Please note, if there are no other safeguards that affect your device, it can take up to 48 hours before the update to Windows 10, version 2004 or Windows 10, version 20H2 is offered. | ||
Press Release by btarunrDiscuss (4 Comments)
CHERRY, the specialist for computer input devices, presents CHERRY KEYS. This free software tool for straightforward customization of keyboards and mice allows users to configure their input devices according to their individual demands. The software tool works with virtually every keyboard and mouse on the market, although it achieves best results with original CHERRY products.CHERRY KEYS offers an intuitive user interface for assigning specific tasks to individual keys of the keyboard or mouse. The tool shows the configurable keys or buttons on all available input devices and lets you customize them with the click of a mouse button, using different colours to show which keys have been reprogrammed. CHERRY offers a variety of options to reprogram individual keys, such as opening programs, files, folders or web pages at the touch of a button. System functions (logoff, lock, standby) or multimedia commands are also possible. Complete input sequences — so-called macros — or even recorded texts can be saved as a shortcut and started or inserted as required.
Cherry Input Devices Driver Update
Useful in everyday working lifeThanks to CHERRY KEYS, many scenarios open up that can make day-to-day business more convenient:
- Store frequently used text blocks as an Fn-key shortcut (e.g. 'Dear Sir or Madam,');
- Create shortcuts to frequently used web pages, like the company lunch menu or the intranet;
- Add multimedia functions like Play, Pause, Previous and Next to keyboards that lack multimedia keys;
- Launch pre-defined programs such as the mail client or web browser;
- Quickly log off or lock the PC when you're leaving your workstation;
- Add Copy and Paste functionality to your mouse buttons to increase work productivity.
CHERRY KEYS is now available as a free download for Windows 10 (32-bit or 64-bit) systems here.Related News
- Jan 26th 2021Cherry Introduces the Stream Desktop Combo (3)
- Oct 6th 2020Argand Partners Acquires Cherry (6)
- Oct 19th 2020Cherry Announces the Gentix Desktop Wireless Keyboard+Mouse Set (0)
- Oct 15th 2020Cherry Acquires Vienna-Based Hardware and Software Producer Theobroma Systems (5)
- Jul 8th 2020Cherry Launches WeTex Hygienic Keyboard Covers (4)
- Nov 8th 2019GoodOffer24 Announces Double 11 Promotion: Discounted Genuine Software (0)
- Feb 28th 2019Anti-cheat Software Runs Amok Causing System Crashes in Windows 10 Insider Previews (37)
- Nov 27th 2018Introducing URCDKeys: One Stop Shop for Discounted Software Licenses, Up To 87% Off (0)
- Dec 9th 2016AMD BIOS Signature Check re-enabled with ReLive, Locks out Polaris BIOS Modders (68)
- Jan 25th 2018Microsoft to Introduce Telemetry Data Viewer for Windows (38)
4 Commentson CHERRY Rolls Out the CHERRY KEYS Config Software for its Peripherals
#1I like. Does it work with programs running on top of Windows? Like macros in games.
Comments are closed.